Technology Solution Offering & Benefits
MyITadmin offers a comprehensive and fully configurable (up to 24x7) service offering that provides reactive and proactive support for your IT applications for both Commercial Off-The-Shelf (COTS) configurations and custom (in-house) applications.
By applying regular monthly maintenance tasks to the network backbone we will be able to reduce the likelihood and frequency of network failures and issues, thus saving the customer money (and time) in unforeseen downtime. The monitoring solution we put in place also assures we have all the information we need to make meaningful suggestions and also helps to ensure we know of issues as early as the customer.
In this we will be in a position that allows us to service and solve unforeseen issues with great speed, so that each issue takes less time to resolve. By combining these two activities, we can reduce the overall cost of our customer’s network while at the same time creating a more stable and optimized network environment. This will be backed up regularly with scheduled Health reviews with the customer in which we will be reviewing reports with the customer and therefore providing them with a level of transparency they have not been able to achieve to this point.
Reduced overheads
Managed IT services are a cost-effective method for managing your business’ IT requirements as you do not need to hire IT staff in house. Having an IT department in house can be costly especially if you do not require the services of IT experts on a daily basis. By outsourcing your IT department, you are able to only pay for IT support when you need it and as you need it.
Increased efficiency
Outsourcing IT support also allow you to increase business productivity and efficiency as you are able to focus on what you do best, rather than having to solve complex IT problems.
Scalability
You have a team of IT experts – not just one – on hand, at your demand to help solve IT problems as they arise, no matter how big or small.
You can customize your managed IT services plan to suit your business needs and budgets. Pay per device, pay as you go, pay by the number of IT support hours required each month or the level of monitoring and maintenance required – you decide.
Customized Plans
Your IT services provider is accountable for the functionality and performance of their services. Running complex IT infrastructure can be quite expensive and involving. Technology solutions give you the assurance that someone else is accountable for the delivery of the services that you require. It also means that you can direct your resources to your core business.